91 Lottery - Responsible Gaming

Play within your limits

Responsible gaming on 91 Lottery starts before you open the app. Set a fixed weekly entertainment budget, treat it exactly like a cinema ticket or a restaurant meal, and fund your wallet only up to that amount using PhonePe, GPay, or BHIM UPI so every transfer is visible in your bank statement. Once that balance is gone, the session is over; do not top up until your next scheduled budget period.

Never treat lottery tickets as a financial strategy. The expected return on any draw is always less than the ticket price, which means consistent profit is mathematically impossible. Play for the excitement of participation, not as a substitute for savings, investments, or income. If you find yourself calculating how many tickets you need to "break even," stop and review your habits honestly.

A simple rule used by experienced players: if winning feels like relief rather than a bonus, your stakes are already too high. Lower them until a loss causes no meaningful stress to your monthly budget.

Warning signs of problem gambling

Problem gambling rarely appears all at once. Early signs include spending more per session than originally planned, checking 91 Lottery results or odds during work hours, and feeling irritable when you cannot play. Financial red flags include using credit cards, borrowing from family, or raiding an emergency fund to recharge your gaming wallet via PhonePe or GPay.

Behavioural signs escalate quickly: hiding transaction notifications from a partner, lying about how much time you spend on draws, or playing immediately after a loss to "win it back." If two or more of these descriptions feel familiar, treat it as a clear signal to use the limit or self-exclusion tools described below rather than waiting until the situation worsens.

Deposit, loss and time limits

91 Lottery provides three built-in controls inside your account settings. A deposit limit caps how much you can add to your wallet in a rolling 24-hour, 7-day, or 30-day window, set it to match your pre-decided entertainment budget and changes to a higher limit take 72 hours to take effect, giving you a cooling-off window before the increase activates. A loss limit freezes your account from further play once net losses reach a figure you choose; this is more protective than a deposit limit because it accounts for re-staking winnings.

A session time limit triggers a mandatory logout after a period you define, 30, 60, or 90 minutes, which prevents the long, unplanned sessions that most commonly lead to overspending.

To set any of these controls, go to My Account → Responsible Gaming → Spending Controls. Reductions apply immediately; increases require the 72-hour review period. Review your limits every month against your actual bank outflows, if your UPI spend on 91 Lottery via PhonePe or BHIM is creeping upward, tighten the cap before it becomes a problem.

Self-exclusion and cool-off

If limits alone are not enough, 91 Lottery offers two stronger options. A cool-off period suspends your account for 24 hours, 7 days, or 30 days, during this time you cannot log in, deposit, or place tickets, but your account and balance remain intact for when the period ends. A self-exclusion goes further: it closes your account for a minimum of 6 months, blocks re-registration attempts using the same mobile number or email, and cannot be reversed early under any circumstances.

To activate either option, navigate to My Account → Responsible Gaming → Self-Exclusion or contact our support team directly. Once self-exclusion is confirmed you will receive an SMS and email acknowledgement. If you attempt to create a new account during an active exclusion period, that account will be closed and any deposits refunded, consistent with our player-protection policy.