91 Lottery - Privacy Policy

Information We Collect

Account and Identity Information

When you register on 91 Lottery, we collect your full name, date of birth, email address, and Indian mobile number. To satisfy KYC requirements under applicable Indian laws, we request a government-issued identity document, such as an Aadhaar card, PAN card, or passport, and may require a selfie for liveness verification. These details are checked before your account is fully activated and before any withdrawal is processed.

Financial Information

To handle deposits and withdrawals, we record the payment instruments you link to your account. This includes UPI IDs registered with PhonePe, Google Pay (GPay), or BHIM, as well as bank account numbers used for NEFT or IMPS transfers. We never store full card numbers on our own servers; card payments are routed through PCI-DSS-compliant payment gateways that handle sensitive data on our behalf.

Usage, Device, and Cookie Data

We automatically collect your IP address, device model, operating system, browser version, and a record of the pages you visit and actions you take on 91-lottery.in.net. We also set essential session cookies to keep you securely logged in, and analytical cookies to measure traffic patterns and improve site performance. You may disable non-essential cookies in your browser settings without losing core functionality.

How We Use Your Information

Service Delivery and Account Management

We use your personal data to create and maintain your 91 Lottery account, confirm your identity at registration, process your lottery entries, calculate and credit prize winnings, and settle withdrawals through your chosen payment channel, whether PhonePe, GPay, BHIM, or a direct bank transfer via NEFT or IMPS.

Legal Compliance and Fraud Prevention

91 Lottery adheres to Indian anti-money-laundering (AML) regulations and KYC guidelines. We retain identity documents and transaction records for the legally mandated period and may disclose this information to regulatory or law-enforcement authorities when required. Our automated systems continuously analyse login behaviour, device fingerprints, and transaction patterns to detect duplicate accounts, bonus abuse, and fraudulent withdrawals; accounts flagged by these systems are suspended pending review by our compliance team.

Marketing and Communications

If you have consented, we may send you personalised draw announcements, deposit-bonus alerts, and platform news by email or SMS. You can withdraw that consent at any time by clicking "Unsubscribe" in any marketing message, with no effect on your account standing. We do not sell or rent your personal data to unaffiliated third parties for their own marketing purposes.

Your Rights

Right to Access and Correction

You have the right to request a copy of all personal data 91 Lottery holds about you and to ask us to correct inaccurate or outdated information. For example, if your registered name or linked bank account details have changed, you may submit a correction request and we will update our records within 30 days of verifying the change.

Right to Deletion and Restriction

You may ask us to delete your personal data when it is no longer required for the purpose for which it was collected. Please note that we are legally required to retain certain records, including KYC documents and financial transaction logs, for a minimum period under Indian AML rules, so deletion requests may be partially fulfilled. You may also ask us to restrict processing while a dispute or correction request is pending resolution.

Right to Withdraw Consent and Lodge a Complaint

Where our processing is based on your consent, such as for marketing communications, you may revoke that consent at any time without affecting the legality of processing that took place before revocation. If you believe your data has been mishandled, you have the right to lodge a formal complaint with the competent data protection authority in India.

Contact Us

How to Reach Us

For any privacy-related query, data access request, or complaint about how 91 Lottery handles your information, email [email protected]. Include your registered mobile number or account ID so we can locate your records promptly. We aim to respond to all privacy enquiries within 7 business days.