Contact 91 Lottery

Reach us

Getting in touch with the 91 Lottery support team is simple. We are here to assist.

• Email: [email protected], include your registered mobile number and, for payment issues, the UPI transaction ID or reference number. Typical reply time is within 24 hours.
• In-app chat: Open the 91 Lottery app, tap the chat bubble in the bottom-right corner, and start your conversation instantly. This is the fastest channel for urgent queries.

Office hours

Our team operates on a tiered schedule to serve players across India:

• Automated in-app chat: runs 24 hours a day, 7 days a week. Get instant answers to common questions, balance enquiries, game rules, BHIM or GPay deposit steps, at any hour.
• Live human agents: available Monday to Sunday, 9:00 AM to 9:00 PM IST, for complex issues that need a real person.

Emails received outside live-agent hours are queued and answered the following morning. To speed things up, mention your issue type in the subject line, for example, "Withdrawal, PhonePe pending" or "Account verification".

Online-only support

91 Lottery is a 100% digital platform, there is no physical office, no walk-in counter, and no postal address to write to. Every player interaction, from registration and deposits via UPI apps like PhonePe, GPay, and BHIM, to withdrawals and support, happens entirely online.

This means you can contact us from anywhere in India without travelling or waiting in a queue. Simply open the app and use in-app chat for the fastest resolution, or email us at [email protected] if you prefer a written record. Our online-first model ensures consistent, trackable support for every 91 Lottery player.